Merchant Management

Invite merchants, monitor onboarding, and manage access.

Inviting Merchants

Partners add merchants through an invite token system. Each invite is a unique URL that a merchant opens to begin onboarding.

How Invites Work

Generate an invite

From the partner portal (or admin panel), create a new invite. You can configure:

  • Max uses — how many merchants can use this invite (default: 1). Set higher for bulk onboarding.
  • Expiry date — optional. After this date the invite link stops working.

Share the invite link

Send the link to the merchant via email, messaging, or in person. The URL contains the invite token which ties the merchant to your partner on sign-up.

Merchant opens the link and signs up

The merchant authenticates with their wallet (Sequence embedded or external EVM), completes their profile, and is automatically assigned to your partner.

Invite is consumed

The invite's used_count increments. When used_count reaches max_uses, the invite can no longer be used.

If your partner has merchants_can_invite_merchants enabled, existing merchants can also generate invite links to onboard other merchants under the same partner.

Invite States

StateMeaning
Activeused_count < max_uses and not expired or revoked.
Exhaustedused_count >= max_uses. No more sign-ups accepted.
ExpiredCurrent date is past expires_at.
RevokedManually revoked by an admin. revoked_at is set.

Onboarding Flow

When a merchant opens an invite link, they go through these steps:

  1. Wallet connection — authenticate with Sequence (creates an embedded wallet) or connect an external EVM wallet.
  2. Profile setup — enter display name, email, business name, country, and optional fields (phone, website, Instagram, industry).
  3. Assignment — a MerchantPartnerAssignment record is created, linking the merchant to your partner with role managed and status active.
  4. Onboarding status — changes from incomplete to complete once the profile is saved.

Viewing Merchant Status

The partner portal's Merchants page lists all merchants assigned to your partner. Each entry shows:

  • Display name and business name
  • Email and phone
  • Onboarding status (complete or incomplete)
  • Account status (active or disabled)
  • Wallet address and wallet type
  • Date created

Disabling and Enabling Merchants

Admins can disable a merchant to prevent them from creating new payment requests. Disabling a merchant:

  • Sets disabled: true and records a disabled_at timestamp.
  • Blocks the merchant from creating new requests. Existing in-progress requests are unaffected.
  • Skips the merchant during recurring billing (the cron job checks merchant.disabled before charging).
  • Logs the action in the admin audit trail for accountability.

To re-enable a merchant, an admin sets disabled: false. The merchant can immediately resume creating requests.

Disabling a merchant does not revoke their session or lock them out of the dashboard. They can still view their payment history and settings — they just cannot create new requests.

Next Steps